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Promotions  -  General T & Cs

General Promotion Terms And Conditions

Promotions are intended as a bonus to loyal players, and to attract new end users to the Poker Room. The Poker Room encourages end users to participate in promotions, but to refrain from abusing them. Any abuse of a promotion that comes to the attention of the Poker Room may result in the cancellation of that promotion and/or future promotion.

  1. Unless otherwise indicated, each promotion is available only once per end user. The identity of an end user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/charge card number, computer, and any other forms of identification which may be required. Where multiple participation is permitted, the Poker Room and/or its authorised agent reserve the right to limit the number of bonuses that may be given to any one participant
  2. The Poker Room and/or its authorised agent may, in their sole discretion, limit the eligibility of end users or of any one end user to participate in promotions, and to restrict the eligibility of any group or category of end users to participate in promotions
  3. The Poker Room and/or its authorised agent reserve the right to modify, alter, discontinue or terminate a promotion at any time for any reason whatsoever without notice to end users, using reasonable efforts to provide such notice in advance. The Poker Room and/or its authorised agent shall not be liable for any damages howsoever arising as a result of any such modification, alteration, discontinuance or termination of any promotion, and any such liability shall be borne solely and exclusively by end users
  4. Promotions are intended to be used in the calendar month in which they are given. The Poker Room and/or its authorised agent reserve the right to remove promotional funds if the promotion requirements are not fulfilled within the same month, or in the event of account inactivity
  5. The Poker Room and/or its authorised agent reserve the right to review transaction records and logs, from time to time, for any reason whatsoever. If, upon such review, it appears that end users or any one or combination of them are participating in strategies which the Poker Room and/or its authorised agent in their sole discretion deem to be abusive, the Poker Room and/or its authorised agent reserve the right to revoke the entitlement of such end user(s) to the promotion
  6. In the event of a dispute, the decision of the Poker Room will be considered final

Bad Beat Promotion Terms And Conditions

  1. Bad Beats are paid out on real money games only
  2. Texas Holdem - any four of a kind Jacks or better beat. Both hole cards must be used in both winning and losing hand
  3. The winning and losing hand must go to a showdown
  4. 3 or more players must be dealt into the hand
  5. 3 Aces on the board does not qualify
  6. Players sitting out do not qualify
  7. In the event that two qualifying Jackpot hands are hit at exactly the same time, the lower hand number will be awarded first, and the hand with the higher number will be awarded second on whichever is higher of the remaining jackpot or a percentage of the £1,500/$2,500 starting fund
  8. The time used will be the time stamped by our servers that appears on every hand history
  9. Players must play their hands independently and cannot tell opponents how to act or reveal their hand to other players. Violations will disqualify the hand for the Jackpot
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Telephone Betting  ( Open 7 days a week )

Freephone :   0800 587 3923 ( UK )
  +44 ( 0 ) 800 11 22 33 11 ( Outside UK )
   
Monday - Friday :   09:30  -  01:00
Saturday :   08:30  -  01:00
Sunday :   10:00  -  01:00

Customer Services  ( Available 24 hours a day, 7 days a week )

Freephone :   0800 085 6296 ( UK )
  +44 ( 0 ) 870 600 047 ( international )
   
Mail :   Internet Operations,
William Hill PLC,
7th Floor,
Milton House,
Charter Row,
Sheffield,
S1 3FZ
Online :   www.williamhill.co.uk
  www.williamhillcasino.com
  www.williamhillgames.com
   

Responsible Gambling

William Hill are committed to supporting  Responsible Gambling  initiatives.

Bet Responsibly.  www.gambleaware.co.uk

For additional information visit  :
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Gamblers Anonymous

Age Verification

In accordance with UK law, William Hill reserves the right to request  Proof Of Age  and perform checks to verify the information provided.

Accounts may be suspended until satisfactory proof of age,  18 And Over,  is provided.

William Hill (Malta) Limited is licensed and regulated by the Lotteries & Gaming Authority, Malta.
The registered office of William Hill (Malta) Limited is Valletta Buildings, Fourth Floor, Suite 19, South Street, Valletta, Malta, with registered number C42006.